Privacy Agreement

Last updated:[2023-12-19]

Overview

This Privacy Agreement (hereinafter referred to as the "Agreement") applies to the SmartTail APP, including all its features, updates, and upgrades. This agreement applies to the collection, use, storage, and sharing of user information by SmartTail. This agreement is intended to clarify the collection, use, and protection of user information by SmartTail applications to ensure the security and privacy of user information.

Please read this privacy policy carefully. By using and accessing any service, you agree to collect, use, and disclose your information in accordance with the provisions of this privacy policy. If you do not agree to this privacy policy, please do not use or access any services.

Scope of Application

1、This agreement applies to the SmartTail APP and all its functions, including, but not limited to, the function of controlling the smart feeder through WIFI.

2、This agreement applies to both registered and non-registered users.

3、This agreement applies to the collection, use, storage, and sharing of user information by the SmartTail application.

Collection of user information

1、Personal information: SmartTail APP may collect personal information such as the user's name and email address.This information is used to provide personalized services and support, among other things.

2、Device information: SmartTail APP may collect user device information, such as device model, operating system version, network status, etc. This information is used to optimize the user experience and provide better services.

3、Camera permission: SmartTail APP may request to obtain the user's camera permission in order to scan the code to add devices.This permission is only used to implement specific functions and will not be used for other purposes.

4、Storage permission: SmartTail APP may request storage permissions from users in order to download some audio files or read some local images.These files and data are used solely to provide the required functionality and will not be used for other purposes.

Use of User Information

1、Provide personalized services: SmartTail APP may use the collected personal information to provide personalized services for users, such as customized recommendations, reminders, etc. These services are designed to enhance the user experience and meet user needs.

2、Improve applications: SmartTail APP analyze user usage data to understand users' needs and behaviors, thereby improving application functionality and user experience.This data will be used to optimize application performance and increase application availability.

3、Security: SmartTail APP will take necessary security measures to protect user information from being obtained and used by unauthorized third parties.These measures include encryption processing, access control, and so on, to ensure the security of user information.

4、Use of camera permissions: SmartTail promises to use camera permissions only with explicit user authorization, and will not use any images captured by the camera for commercial or other unauthorized purposes.

5、Usage of storage permissions: SmartTail promises to use storage permissions only with explicit user authorization, and will not read or write files or data unrelated to SmartTail applications.

Sharing User Information

1、Partners: SmartTail APP may share user information with partners to provide better services or achieve business cooperation.However, partners must comply with the same data protection and privacy policies as SmartTail and take necessary security measures to protect user information.

2、Legal requirements: Subject to applicable laws and regulations, SmartTail APP may provide necessary user information to relevant agencies or government departments.This information will be used to fulfill legal obligations or carry out legal procedures.

Security user information

We use various security technologies and procedures to prevent the loss, improper use, unauthorized access or disclosure of information.For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide.However, please understand that due to technical limitations and various malicious means that may exist, it is impossible to always ensure 100% security of information in the Internet industry, even if we do our best to strengthen security measures.You need to understand that the systems and communication networks you use to access our services may have problems due to factors outside our control.

User Rights

1、Access and correction: Users have the right to access and correct their personal information.Users can access and correct their personal information by contacting SmartTail support team or accessing the in-app settings.SmartTail will respond and handle users' requests in a timely manner.

2、Logout: Users have the right to log out of their accounts and delete their personal information.Users can log out by contacting the SmartTail support team.After logging out, SmartTail will delete the user's personal information and cease collecting and using the user's information.

3、Complaints and appeals: If users believe that their privacy has been violated, they can contact SmartTail support team to lodge complaints and appeals.SmartTail will respond and handle the user's complaints and appeals in a timely manner, and take necessary measures to protect the user's privacy rights.

Data protection and security measures

1、Encryption processing: SmartTail application will encrypt the collected user information to protect the security of user information.The encryption algorithm will adopt industry-standard encryption algorithms and be updated regularly to deal with new security threats.

2、Access control: SmartTail applications will take necessary access control measures to ensure that only authorized personnel can access and use user information.These measures include authentication, permission management, and so on, to ensure that only authorized personnel can access and use user information.

3、Compliance: SmartTail applications will comply with applicable data protection and privacy regulations to ensure compliance with user information.SmartTail will regularly review its policies and processes to ensure compliance with relevant regulations.

4、Camera permission security measures: SmartTail application will take necessary security measures to protect the security of camera permissions.

Change in

We may revise the terms of this Privacy Policy from time to time.When changes occur, we will notify you of the new Privacy Policy upon version update and provide you with the effective date.Please carefully read the revised Privacy Policy. If you continue to use our services, you agree to our processing of your personal information in accordance with the updated Privacy Policy.

Protection of Minors

We encourage parents or guardians to guide minors under the age of 18 in using our services.We recommend that minors encourage their parents or guardians to read this Privacy Policy, and seek their consent and guidance before submitting personal information.

How to Cancel Your Account

You can cancel your account by [Home - Settings - Logout], when you meet the conditions to cancel your account, please select [Logout]. Your personal information will be deleted from the SmartTail App.

Contact

Should you have any questions about our privacy practices or this Privacy Policy or if you would like to exercise any of the rights available to you, please email us at sumingpu@dingtalk.com or contact us at Shenzhen Jomdao Intelligent Technology Co., LTD., Yubei District Internet Industrial Park Phase II 10, Building 305, Phase II 10, Building 10305 Yuzhong District, 401123 Chongqing, China.